Users can file a complaint by sending an email to our dedicated support team at [email protected]. Alternatively, users can fill out the complaint form available on our website. Please ensure that all relevant details are included to facilitate a thorough review of the issue.
We review complaints related to factual errors on our website, issues concerning legal compliance, and any technical problems users may encounter while navigating our site. Our goal is to ensure that all information provided is accurate and that our platform operates smoothly for all users.
Upon receiving a complaint, our team will acknowledge receipt within 48 hours. We aim to resolve all issues within 14 business days. If further investigation is required, we will keep the user informed of the progress and expected resolution time.
We do not review disputes with casinos or any issues related to gambling operators. Additionally, we do not handle affiliate requests or any commercial inquiries. Our focus is solely on maintaining the accuracy and functionality of our informational website.